Privacy Policy

Last updated: July 17, 2025

1. Introduction

ByteKnot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and online advertising platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name, email address, and phone number
  • Company information and job title
  • Billing and payment information
  • Campaign preferences and target audience data
  • Communications with our support team

2.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

  • IP address and device information
  • Browser type and operating system
  • Usage patterns and platform interactions
  • Cookies and similar tracking technologies

2.3 Lead Data

Through our advertising campaigns, we collect information about potential leads, including contact details, demographic information, and expressed interests, in compliance with applicable platform policies and privacy laws.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our lead generation services
  • Creating and managing advertising campaigns
  • Processing payments and managing accounts
  • Communicating with you about our services
  • Analyzing platform performance and user behavior
  • Complying with legal obligations

4. Information Sharing and Disclosure

4.1 With Your Consent

We share your information with third parties when you give us explicit consent to do so.

4.2 Service Providers

We share information with trusted service providers who assist us in operating our platform, including:

  • Social media advertising platforms (Facebook, LinkedIn, Google)
  • Payment processors and billing services
  • Cloud hosting and data storage providers
  • Analytics and performance monitoring tools

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data centers and backup systems

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Lead data is typically retained for the duration of active campaigns plus an additional period for reporting and analysis purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie settings through your browser preferences, though this may affect platform functionality.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable privacy laws.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, sold, or disclosed, and the right to opt-out of the sale of personal information.

13. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above. Our legal basis for processing includes consent, contract performance, and legitimate interests.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Your continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

ByteKnot
Attn: Privacy Officer
7418 E County Road 93
Midland, TX 79706-5528
Email: support@byteknot.tech
Phone: +1 (747) 690-3815